FAQ
❓ FAQ'S
Frequently Asked Questions
How long does shipping take?
Orders are processed within 1–3 business days.
Delivery typically takes:
Free Shipping- 10-12 days
Fast shipping- 5-7 days
Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking number via email.
Do you accept returns or exchanges?
All sales are final. However, if your item arrives damaged or incorrect, please contact us within 48 hours of delivery and we will assist you.
What if my package is lost or delayed?
Once your order has been shipped, it is handled by the carrier. For delays or delivery issues, please contact the shipping provider directly.
How can I contact SoleVira?
You can reach us at:
📧 care@solevira.store
We respond within 24–48 business hours.